Trends & AI10 min
AI customer support agent: automate tickets without losing quality
Which tickets to give an AI support agent, when to escalate and what to measure. 87% of customers call access to a human essential: how to design for it.
ReadIT outsourcing9 min
1C integration: common scenarios, methods and pitfalls
How to connect 1C to a CRM, website or marketplace: 5 scenarios, methods compared (OData, HTTP services, EnterpriseData), common pitfalls and a test checklist.
ReadCase studies9 min
Onlayn Hamshira case study: a web app for booking a home nurse
Onlayn Hamshira case study: how booking a home nurse was reduced to three steps, what Win to Win built, and what to plan for a similar healthcare service.
ReadIT outsourcing8 min
Software requirements specification: structure and checklist
How to write a software requirements specification: 12 key sections, requirements with acceptance criteria, common mistakes and a 10-question checklist.
ReadTrends & AI9 min
RAG explained: how AI answers from company knowledge with sources
What RAG is, why chatbots make things up, and how an AI assistant answers from company documents with citations and access control. Pilot: 50 questions, 85%.
ReadIT outsourcing8 min
How much does a mobile app cost in 2026: what drives the price
What makes up mobile app development cost in 2026: stages, roles, platforms, backend, store fees ($99/year Apple, $25 Google Play) and post-launch support.
ReadW2W News2 min
Win to Win is an IT Park Uzbekistan resident: what it means for clients
Win to Win is listed in the IT Park register of residents (certificate No. 4689). What the status gives clients: verifiability, a clear contract and foreign-currency payments.
ReadIT outsourcing4 min
IT outsourcing in Uzbekistan: why US and European companies move development to Tashkent
$10–30 hourly rates, the IT Park tax regime, a UTC+5 time zone and a vendor checklist: why Uzbekistan is now a serious IT outsourcing destination.
ReadIT outsourcing3 min
Fixed price or time & materials: how to choose the model for your project
When a fixed price pays off, when time & materials is better, and why a hybrid — fixed price for the prototype, T&M for growth — is often the fairest option.
ReadTrends & AI4 min
How Company Brain changes a sales team: 5 scenarios for a B2B company
24/7 lead qualification, answers for managers with sources, proposals in minutes, call summaries and a clean CRM — five scenarios where Company Brain saves a sales team's time.
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