Customer support
Answers customers in Telegram, WhatsApp, on your website and by email from your knowledge base, with a source link. Anything it doesn’t know goes to an employee with the full conversation context.
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We connect skills that fit your processes: from a single scenario to a set that covers a whole department. All skills work on the company’s shared knowledge base and hand tasks to each other.
from $5,000turnkey implementation, running costs from $500 per month
85%acceptance threshold in the pilot: 50 real questions from your business
Answers customers in Telegram, WhatsApp, on your website and by email from your knowledge base, with a source link. Anything it doesn’t know goes to an employee with the full conversation context.
Takes incoming leads 24/7, asks qualifying questions, identifies budget and needs, creates a deal in the CRM and books a meeting for a manager.
Takes and makes calls in Russian, Uzbek and English: appointments, order confirmations, outbound calling, feedback collection. The call summary goes straight to the CRM.
Reads invoices, statements, waybills and contracts, extracts details and amounts, checks them against the system and enters them into 1C or your ERP. Discrepancies go to a person for review.
The core of Company Brain: policies, contracts, meetings and correspondence in one window. An employee gets an answer in 10 seconds — with a quote and a link to the document.
Connects 1C, AmoCRM, Bitrix24, Google Drive and your database into one end-to-end process: request, calculation, document, task, notification. No manual data transfer.
Collects data from your systems and answers business questions in words and charts: “why did sales drop in July,” “which branches are in the red.” Prepares regular reports on its own.
Screens CVs against your criteria, runs first interviews in chat, answers newcomers’ questions about internal rules, sends onboarding and paperwork reminders.
We analyze the process, calculate the cost of today’s routine, pick the scenario with the highest return and define the success metric.
We connect data and systems and build Company Brain on your real documents. You talk to it instead of looking at slides.
50 real questions, 85% acceptance threshold. We tune quality, tone, boundaries and scenarios for escalating to a person.
Production launch, team training, monitoring, fine-tuning and support under SLA. The code and data are yours.
Access to data and systems, one owner on the business side and 50 real questions for the test set.
Discovery, architecture, data connection, skills, interfaces, metric-based acceptance, team training, support.
You choose the engagement model: Fixed Price for a clearly scoped scenario, Time & Materials for ongoing development, a dedicated team or outstaffed AI engineers.
The contract locks in the timeline and quality threshold, plus an NDA, a support SLA and the handover of source code and documentation.
The specific stack and models are finalized during Discovery to match the client’s infrastructure and requirements.
Implementation from $5,000, running costs from $500 per month. The exact figure comes in the proposal after Discovery. You can get a quick estimate right now.
A chatbot follows a pre-written script and breaks on the first non-standard question. Company Brain knows your company’s context: documents, correspondence, CRM and 1C. It understands the task, finds the data it needs, answers with links to sources and can take action: create a task, fill in a document, send a report. It has access rights, permissions and boundaries — just like an employee.
Implementation starts at $5,000 and depends on the number of skills, channels and integrations, the size of the knowledge base and infrastructure requirements. You can get a preliminary range in the calculator in a minute; we fix the exact figure in the proposal after a briefing. Running costs start at $500 per month in the cloud.
A prototype on your data — 2 weeks after the start. A pilot with a measurable quality metric — 4–6 weeks. Production launch — 6–12 weeks depending on the number of integrations.
It answers only from your documents and data, and every answer comes with a link to the source. If its confidence is below the threshold, it honestly says “I don’t know” and passes the question to a person. Every request and source is logged: you can always see why a given answer was produced.
Your choice: the W2W cloud or a fully private perimeter on your own servers. For banks, the public sector and companies with data residency requirements we deploy a closed installation — data never leaves your perimeter.
No one. Permissions are applied before the answer is generated, not filtered afterwards: documents outside a role’s access physically never get into the context.
The client. We hand over the source code, documentation and operating instructions. Your team can develop Company Brain on its own or leave it to us under SLA.
We fix the acceptance threshold in the contract before the pilot starts: 85% acceptable answers to 50 real questions from your business. If we miss the threshold, we keep improving at our own expense until acceptance.
No. Win to Win is a full-cycle IT outsourcing company: ERP, CRM, mobile apps, web platforms and marketplaces. Company Brain is our main focus, but it often needs a system around it — and we build that with the same team.
We reply within an hour during business hours
Two short steps. You can skip the second one — we’ll discuss the details on a call.
Nuriddin AbdumalikovCOO — personally responsible for kicking off your project
We reply within an hour during business hours
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